Customer`s Positive Feedback Indicate the Success of Securus Technologies

There is an increasing need to develop technology that monitors, controls and reduces crime. At Securus Technology, we develop systems that revolutionize prison environment and helps improve public safety. We are a leading provider of public safety solutions, criminal justice corrections, investigation processes and monitoring technology. Our technology protects inmates and the public from lawbreakers.


Our dedicated efforts have benefited many customers who shared their views about our services. These comments were provided by law enforcers, jail officials and managers through formal communication. We have received thousands of praises from multiple individuals who have benefited from our institution.


Securus Technologies Customer`s Feedback


 A manager thanked us for providing technology that helped the firm arrest a corrupt employee. The staff had introduced contraband to the company.

 A jail official appreciated how our monitoring technology had helped identify inmates who were breaking the prison`s laws. Such offenses include dealing drugs, transferring money, using cellular devices and threatening other prisoners.

 A law enforcer thanked us for developing an investigative tool that has curbed the rate of crime in the country.

 A police officer appreciated how we had facilitated the apprehension of a suspect using the covert alert system.

 A law enforcement agency was grateful for our LBS software. The system has helped recover money, drugs and illegal assets.


About Securus Technologies


Our organization was established in 1986. Located in Dallas, Texas, we serve thousands of facilities and law enforcement agencies in the country. Securus Technologies has offices in Allen, Carrollton, Georgia and Atlanta. We have more than 1,000 employees who work in our major offices throughout the country.


Our mission is to create a safe environment for American citizens by connecting all law enforcement agencies. We offer multiple services that include information management, communication, inmate control, monitoring, investigation, biometric analysis, emergency response and incident management.


Securing Safety and Dignity in the Correctional and Prison Institutions

Securus Technologies is an American-based prison technology firm founded in 1986 in Dallas, Texas, where it also houses its headquarters. It operates other major offices in Carrollton, Allen, and Atlanta Georgia. The Securus Technologies is an employment powerhouse, having a likely 1000 employees at its command, deployed in their many regional branches.


Owing to the significant number of staff, Securus has managed to spread its tentacles and handle an ever increasing client base. It has signed contracts to serve 2,600 correctional facilities in the United States and Canada. The company has remained a leader in the provision of quality, timely and highly sought out innovative and technical communications solutions for security agencies and correctional institutions in the entire world.


2016 alone saw the company invest a whopping $600 million in innovations, patents, technologies and other acquisitions, made in only three years. Following these developments, Securus Technologies got an impeccably rising approval rating in many correctional institutions and departments. 2017 saw the company introduce the Wireless Containment Solutions, aimed at preventing the connections of contrabands to the main legal networks. The development came at the time when contrabands were spreading so fast in the telecommunications industry.



Comments from Contented clients

The customer segments as at October last year recorded some highly motivating and interactive reports on the reception of the company’s services by the entire public, both within and without the correctional facilities and other security agencies. The comments were varied and were sampled from email correspondents as well as primary letters. They help the firm to know where to up their game to ensure customer satisfaction. One of the commentators gave a highlight of the positive improvements seen so far in the prisons, where the use of hard drugs, contrabands, alcohol and information leakages had been contained thanks to the innovative containment technologies adopted by the Securus Technologies.


Using Securus Technologies to Find Contraband in a Jail

I work in a busy county jail, and my biggest concern is keeping drugs out of the hands of the inmates. It alarms me when I hear these inmates talking about how they can get drugs more easily in jail than they were able to when they were out on the streets. As hard as me and my partners work to stop the flow of drugs into the jail, some days it feels like a losing battle.


Each time I start my day at the jail, I go right to the visitor center and begin carefully inspecting each and every person who walks into the jail. The big concern that I have is these visitors will often risk going to jail themselves in order to get something to an inmate. If this is a street-level gang member, they feel they do not have a choice when the leaders tell them to do something. Trying to intercept those types of calls was a challenge in the past.


Those days we had to use a primitive inmate call monitoring system, and we barely were able to decipher what the inmates said when they did not want us to hear anything. Securus Technologies recently updates our inmate communication system and I was the first to be trained on the LBS software. The CEO of Dallas based Securus Technologies, Rick Smith, says he and his one thousand employees have a single objective, making the world a safer place for us all.


Our team wanted to put that objective to the test, and amazingly, we uncovered more than we thought possible with the new inmate call monitoring system. On a number of calls, we broke the code on chatter about where drugs were hiding in cells, what inmates were receiving drugs, and who was being ordered to sell the drugs to support the top-level gang members.